Terms of Service
What Information Do We Collect?
We collect personal information such as your name, address, email address, phone number, and date of birth (where appropriate) when you interact with us.
How Do We Collect Information?
We collect information when you communicate with us—such as signing up for services, contacting us, or submitting inquiries. We may also receive data from third parties, provided you have given them consent to share your information with us.
Confidentiality
We are not responsible for the privacy practices of external websites linked from our platform. Please review the privacy policies of those websites separately.
Making a Complaint
If you are dissatisfied with any aspect of our service, you may contact us at cases@averralaw.com. Please provide full details of your concern. We aim to acknowledge and begin investigating your complaint within 15 business days. In complex cases, more time may be required. If you remain unsatisfied, further escalation steps will be provided.
